NHS Shared Business Services (NHS SBS) was created in 2004 by the Department of Health and Social Care (DHSC) to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients and suppliers, and deliver value for money to the taxpayer.

Proud members of the NHS family, we provide finance & accounting, procurement and workforce services to more than half the NHS in England. Co-created with and for those who use them, our shared solutions are informed by big data and powered by cutting-edge technologies, delivering efficiency, effectiveness and resilience at levels unachievable for organisations working alone.

Our partnership approach to every project is underpinned by our teams’ expertise, in-depth understanding of the NHS, and commitment to service excellence. We share common values and unity of purpose with the rest of the NHS family, and our employees are empowered to question, test, and solve the challenges the NHS faces as it transforms to meet the needs of the 21st century.

Delta eSourcing is an end-to-end, EU compliant, full eSourcing web-based service which allows buying organisations to manage tenders, suppliers and contracts in a single solution.

Our eTendering portal is at the forefront of eProcurement technology for the public sector, and offers all users outstanding customer support and guidance.

Delta allows public sector buyers a chance to build communities, enjoy benefits of collaboration and transparency as well as meeting with an ever changing legislative landscape. Intelligent forms allow users to comply with legislation and at the same time allows our customers the ability to outperform their market.

Mana is a public policy professional with over 9 years of experience supporting organisations in navigating complex challenges, with experience in establishing regulatory frameworks for new industries, advocating for policy and regulatory reform, and delivering meaningful results in corporate social responsibility.

Since September 2023, Mana has been Working Group Secretary at the IEEE Standards Association, contributing to the development of the P3119 Standard that establishes a uniform set of definitions and a process model for the procurement of Artificial Intelligence (AI) and Automated Decision Systems (ADS) through which government entities can address socio-technical and responsible innovation considerations to serve the public interest.

Tracker is a powerful and unique business intelligence solution helping you find, bid for and win public and private sector business using market intelligence to support your business growth objectives.

As the market leader, Tracker provides access to Europe's largest database of contract and award notices so you don't miss out on great tender opportunities, meaning you can engage earlier with buyers, be more competitive, and sell more effectively.

Our range of packages are designed to support businesses looking to grow their share of the public and private sector market through; Powerful market intelligence, bid advisory, pipeline visibility and the latest tender alerts.

Oliver Kent is the Head of Customer Success at MHR, leading a team dedicated to delivering exceptional service and value. With over 18 years of experience in HR, Finance, and Customer Success across public and private sectors, Oliver is CIPD qualified and an expert in HR transformation, systems implementation, and change management.

Passionate about helping clients achieve strategic goals, Oliver has successfully led large-scale HR transformation projects for high-profile organisations, including DCMS and Serco. Known for strong leadership, conflict resolution, and mentoring, Oliver is committed to driving efficiency, quality, and innovation in HR processes.